Introduction
Unagui Recover Abandoned Cart for WooCommerce helps you recover lost sales by automatically sending email reminders to logged-in customers who check out their cart but do not complete the purchase.
Requirements
- WordPress 5.0 or higher
- WooCommerce 5.0 or higher
- PHP 7.4 or higher
Installation
- Download the plugin ZIP file
- Go to WordPress Admin → Plugins → Add New
- Click Upload Plugin and select the ZIP file
- Click Install Now and then Activate
How It Works
The plugin works silently in the background:
- Tracking: When a registered user adds items to their cart, we monitor their activity.
- Abandonment: If the cart hasn't been updated for 60 minutes, it is marked as "Abandoned".
- Recovery: An email is automatically scheduled to be sent 60 minutes after abandonment.
- Cleanup: Carts older than 30 days are automatically deleted to save database space.
Usage Guide
Follow these steps to start recovering abandoned carts:
- Enable Recovery: Go to the General tab and ensure "Enable Recover Abandoned Cart" is checked.
-
Configure Sender Options: In the Settings tab, configure the
"Sender Name", "Sender Email", and "Reply-To Email".
Tip: for better email deliverability, we highly recommend using an SMTP plugin (like WP Mail SMTP) to ensure your emails land in the inbox, not spam.
- Create an Email Template: Go to Emails → Email Templates. You can create and maintain up to 1 active template at a time. This email will be automatically sent to customers 60 minutes after abandonment.
Monitoring Progress
- Email Logs: Check Emails → Email Logs to see a history of all sent recovery emails.
- Abandoned Carts: View all currently abandoned carts in Carts → Abandoned Carts.
- Recovered Carts: Track successful recoveries in Carts → Recovered Carts.
Email Templates
You can customize the recovery email in the Emails tab.
Template Placeholders
Use these variables to personalize your messages:
| Placeholder | Description |
|---|---|
{customer_name} |
The customer's full name. |
{customer_firstname} |
The customer's first name. |
{customer_lastname} |
The customer's last name. |
{cart_contents} |
A summary table of items in the cart. |
{cart_link} |
A direct link to the cart page with items restored. |
{checkout_button} |
A button that links directly to the checkout page with the cart restored. |
{unsubscribe_link} |
A link allowing the customer to opt-out of future reminders. |
FAQ
Does it track guest users?
The free version only tracks logged-in users. Guest capture (tracking visitors who enter an email at checkout) is a Pro feature.
Can I change the sending time?
In the free version, the abandonment time and email schedule are fixed to 60 minutes. Custom schedules (minutes, hours, days) and customized abandonment times are available in the Pro version.
How can I manually send an email?
Manual email sending triggers are available in the Pro version only.
Support
For support and feature requests, please visit unagui.es or contact us at support@unagui.es.